What Users Say

Reactions from BCM professionals discussing their experiences with ResilienceONE®:

Power of ResilienceONE:

"From an IT perspective it is an incredible tool that can add diverse functionality not only in your own department but between different venues of IT. You can actually see the interconnections of the applications, servers and communications between them." — National Transportation Company

Intelligence of ResilienceONE:

"I like how the BIA feeds the plan and that it calculates the RTO, including the point system that gives you a prioritized list. I also like that it's one all-inclusive fixed-price package, not module-based add-ons. And I like how, by associating servers to applications and associating functions to applications, you can see the impact of a server or data center outage in a dashboard view." — Global Provider of Leasing Solutions

User Convenience of ResilienceONE:

"The fast and friendly GUI (graphical user interface) represents two important factors in our preference for ResilienceONE. We also appreciate the ongoing development efforts with the objective of keeping the product easy to use and building the BIA into the product." — Managed Care Health Insurance Organization
"Thanks Sue...btw...after I created just one function then listed all the processes, all the linking to apps by process, made lots of sense. I then ran a view of the 'blue print' feature, which helped me understand the process better. Getting there. Great product!" — Non-Profit Healthcare System

Versatility of ResilienceONE:

"This is the only software that is all-inclusive between continuity planning and recovery planning, as well as emergency management and crisis management...If you are a true planner, this software is addicting!!! You start thinking of different ways you can use the data and be more of a 'producer' within your company, instead of the 'black hole." — National Transportation Company

Customer Support of ResilienceONE:

"I realize that most people are quick to complain but don't always provide positive feedback so I wanted to send you a note telling you that Dave was wonderful to work with today. He was very helpful with my issue and also provided answers to questions that I had regarding how fixes will be deployed, etc. since this is my first new release experience with your company. He was very professional and warm over the phone making the customer experience very positive. I just wanted to share this with you." — Multinational Directory & Internet Services Company
"Just wanted to drop a big THANK you for Pat's help!! I had a few issues and questions, he has responded quickly and was very helpful. We were able to resolve the issues, get my questions answered and I also learned a few tips from Pat. I am working diligently to get the 5 initial departments completed. Then onto a few more." — Medical Centers, 5,000+ Physicians, Colleagues, and Volunteers