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BIA Paradigm Shift: Ensuring Success Utilizing a Value Stream Approach

Featuring WEX Success

As Business Continuity planners, historically we build departmental recovery plans based on the outcome from a BIA. Shifting to a unified recovery approach allows you to focus on what’s important to the organization—something we call the “Value Stream” that directly aligns with your operational strategy and mission.

Utilizing a Value Stream approach emphasizing business process mapping surrounded by key executive metrics, risk management, and a focus on real-time resilience. This approach empowers BC/DR managers to become leaders of transformation and to deliver unmatched value to their executives and everyday operations—far exceeding the expectations and methods of the prototypical planner. This webinar will show you how to implement the Value Stream approach yourself.


Lori Norman (CBCP, MBCI), Director of Global Resilience at WEX, Inc.; former Manager of Corporate Emergency Management at ExpressJet Airlines and Director of Business Continuity for QTS Data Centers; also retired from the Atlanta Police Department.

Frank Perlmutter (CBCP, MBCI), President at Strategic BCP and architect of ResilienceONE® BCM software; former manager of DR/COOP for the U.S. Dept. of the Treasury; also senior IT consultant with PricewaterhouseCoopers LLP and Ernst & Young.

Christopher Duffy (CISSP), Vice President of Professional Services and Chief Innovation Officer at Strategic BCP; former consultant with City of Phila., NJ Motor Vehicle Commission, South Carolina Dept. of Edu.; also CIO at Peirce College. DRI Consultant of the Year 2016.

We keep it simple, yet comprehensive for rapidly responding to today’s global threats and outages.

Our ResilienceONE software provides automation of manual work, powerful risk analytics, visualization tools and dashboards, and a real-time enterprise command center that is the cornerstone of limiting the loss of billions of dollars worldwide. With 500,000 cross-industry users at top companies around the globe, ResilienceONE carefully balances ease of use, customization, and administration for our business continuity and risk management customers. Situations that normally take 24 to 48 hours to unravel are under control within minutes. Our system does not rely on third party platforms, code, or additional investment.