Incident Management
SAI360’s Incident Management module helps you manage all types of incidents with confidence, from ethics violations to data breaches.
Automate intake, investigation, and response workflows to improve speed and consistency. As part of the SAI360 GRC Platform, incidents integrate with policies, risks and training to reduce future risk exposure with data-driven insights.
Standardize Incident Handling
Ensure every incident is managed consistently—from intake through investigation, resolution, and reporting.
- Use pre-built workflows to assign tasks, track progress, and close investigations with full documentation
- Maintain a central repository for incident data, evidence, notes, and status updates
- Configure process rules for different incident types to meet compliance and audit expectations
Ensure Timely Resolution
Ensure accountability with structured remediation workflows, built-in notifications, and visibility across all follow-up tasks.
- Create and assign actions with automated alerts, due dates, and role-based approvals
- Flag critical actions for heightened oversight and escalate overdue tasks directly from the dashboard
- Monitor remediation progress in real time, with full traceability from incident to resolution
Connect Incidents to Risk and Policy
Unify incident data with your broader GRC program for deeper insight and more informed decisions.
- Relate incidents to risks, policies, and controls to understand impact and improve mitigation
- Use dashboards to analyze trends across business units, incident types, and control failures
- Export reports for regulators or leadership—backed by connected, real-time data from across your compliance program
Explore The Capabilities
Also on the SAI360 GRC Platform
Empower employees to report concerns and resolve them with accountability.
- Accept anonymous reports via hotline, web, or mobile to support preferred reporting mechanisms
- Standardize investigations with best practice workflows and templates
- Identify and address problems faster with one central repository for investigation data
- Support compliance audits with links to incident resolution and preventative measures
Connect cybersecurity, data, and infrastructure risk to enterprise-level oversight.
- Leverage frameworks like NIST and ISO 27001 to manage IT risk
- Eliminate manual effort with CMDB integration
- Support asset-based risk assessments linked to controls and incidents
- Bridge the gap between IT teams and enterprise risk managers
Create, distribute, and manage policies at scale with full visibility and control.
- Draft, approve, and publish policies in one place
- Track attestations and manage version history
- Give employees searchable access to current policies
- Keep policies up to date with automated alerts triggered by changing regulations
Train employees with relevant, policy-aligned content that actually sticks.
- Assign learning by role, location, or risk exposure
- Embed disclosures within a training course
- Deliver interactive content tied to your policies and values
- Monitor training completion and identify gaps with real-time reporting
We log, track, and resolve incidents with full visibility. It’s a one-stop solution for compliance case handling.”
-Verified User in Higher Education, G2 Review
